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Smart Customer Management ® for Customer-Centered Companies
Learn how your business can dramatically improve its customer-centered capability and profits by following a proven method.
- FREE course
- Over 29 lectures and 1 hour of content!
- No prior knowledge or management experience is needed on customer-centric organizations.
- This course is meant for business owners, managers and entrepreneurs who are willing to learn the basics on how to build a profitable customer-centered business.
Project Management for Customer-Centered Companies
Seamlessly manage the implementation of a customer-centered strategy and/or improvement project.
- Over 51 lectures and 3 hours of content!
- Seamlessly manage the lifecycle of a customer-centered strategy and/or improvement project, from Starting Up to Leveraging the lesson learned, evaluating and closing a Project.
- Lead a team to effectively implement a customer-centered strategy or project.
- It is recommended that students have completed the introductory course "Smart Customer Management for Customer-Centered Companies" before starting this course.
About Smart Customer Management
Smartcustomermanagement.com is the official HUB of the Smart Customer Management Model and community. We strive to bring you the best practices and training to successfully address the challenges of the New Age of Customers. The benefits your organization may obtain by following the ideas and strategies of Smart Customer Management are huge and decisive for future growth.